Navian Group Privacy Policy

This Privacy Policy is relative to anyone who contacts/interacts with us, or utilises our website: www.naviangroup.com ('our website'), in anyway.

We respect your privacy and therefore committed to protecting your personal data. This policy highlights:

How we preserve your personal data when visiting our website,
Your privacy rights, and
How the law protects you.

This policy was last updated in October of 2021.

We may amend, change or update this Privacy Policy on our website from time-to-time. We do this to reflect latest changes to our service, our users' needs and our own business priorities. Whenever you revisit our website, please refer back to this Privacy Policy to ensure no latest amendments are missed.

1. GENERAL INFORMATION

1.1 Purpose of this Privacy Policy

This policy aims to give you substantial information/knowledge on how we collect and process your personal data through the use of our website, and/or other data you may provide us with whilst contacting/ interacting with us.
It is of importance to read this policy (together with any other policy we may provide), to fully understand how and why we use your data.
Our website is not intended for persons under the age of 18 and we do not knowingly collect data relating to minors.
This policy supplements other notices and alternative privacy policies; however, it is not intended to override them.

1.2 Our Responsibility

Navian Group owns and controls this platform and therefore is responsible for your personal data.
We have a Legal Department who’s responsible for overseeing queries in relation to this Privacy Policy. If you have any questions regarding this policy (including any requests to exercise your legal rights), please contact us on: admin@naviangroup.com.

Alternatively you can send us mail directly to our Postal Address:

c/o KG10, Kungsgatan 10, Stockholm, 111 43, SE

1.3 Adjustments to this Policy

We work hard to keep our Privacy Policy under regular review.
With the above in mind, it is imperative that the personal data we hold about you, is accurate and current.
Please keep us informed if any of your personal data changes during your relationship with us.

1.4 Third-Party Links

This website may include external links to third-party websites, plug-ins and other applications. Clicking on these links (or enabling those connections), may allow third-parties to collect and/or share personal data about you.
We do not control these third-party website and are not responsible for their privacy statements released.
When you leave our website, we encourage you to read the Privacy Policy of every website you visit.

2. INFORMATION COLLECTED ABOUT YOU:

Personal Data (or personal information), indicates any form of information that allows us to identify who you are. This does not included data whereby the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:

Identity Data:Includes first name, maiden name, last name, username or similar identifier, marital status, title, date of birth and gender.
Contact Data:Includes billing address, delivery address, email address and telephone numbers.
Financial Data:Includes bank account and payment card details.
Transaction Data:Includes details about payments to-and-from you, as well as other details of products/services you have purchased from us.
Technical Data:Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology found on the device you use to access our website.
Profile Data:Includes your username and password, purchases or orders made by you, your interests, preferences, feedback and survey responses.
Usage Data:Includes information about how you use our website, products and services.
Marketing and Communications Data:Includes your communication preferences with regards to receiving marketing material from us and other third-parties

2.1 Aggregated Data

We also collect, use and share aggregated data, such as statistical or demographic data for any purpose. Aggregated data could derive from your personal data, however it is not considered ‘personal data’ in law, as this data will not directly/indirectly reveal your identity.
For example: we may gather your usage-data/information in order to express this in a summary form, for purposes such as statistical analysis (i.e. which percentage of users are accessing specific website pages).
If in such cases we combine or connect aggregated data with your personal data (so that it can be indirectly/directly identified to you), we will tread this data as ‘personal data’ which will be used in accordance with this Privacy Policy.

2.2 Special Categories of Personal Data

We do not collect any ‘special categories’ of personal data.
This includes details about your race/ethnicity, religion/beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data.
We also do not collect any information about criminal convictions and offences.

2.3 Failing to Provide Personal Data

In the instance where we need to collect personal data in accordance to the law (or under the terms of a contract we have with you) and you fail to provide us with that data when requested; we may not be able to uphold the contract we currently-have, or will-have, with you (i.e. providing you with goods or services).
In the case we may have to cancel a product/service you have with us, we will notify you as soon as possible.

3. HOW DATA IS COLLECTED:

We use different methods to collect data, such as:

Direct InteractionsYou may give us your identity, contact and financial data by filling in necessary forms, or by corresponding with us via post, email or alternative sources. This includes personal data you provide when:
- Applying for our products or services
- Creating an account on our website
- Subscribing to our services or publications
- Requesting marketing material to be sent to you
- Giving us feedback
- Contacting us
Automated Technologies or InteractionsAs you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies. We may also receive Technical Data about you if you visit other websites employing our cookies. Please see our Cookie Policy for further details.
Third Parties or Publicly Available SourcesWe will receive personal data about you from various third-parties and public sources as set out below:
- Analytics providers such as Google based inside and outside the EU
- Advertising networks inside and outside the EU
- Search Engine information providers inside and outside the EU
Contact, financial and transaction data from providers of technical, payment and delivery services based inside and outside the EU. Identity and contact data from data brokers or aggregators based inside and outside the EU.Identity and contact data from publicly available sources such as Companies House and the Electoral Register based inside the EU.

4. HOW DATA IS USED:

We will only use your personal data when the law allows us to. In most common cases, we will use your personal data in the following circumstances:

When we need to create a contract we are about to enter into, or have already entered with.
Where it’s necessary for our legitimate interests (or those of a third-party), whilst your interests and fundamental rights, do not override those interests.
When we need to comply with a legal obligation.

Generally, we do not rely on ‘consent’ as a legal basis for processing your personal data (although we will get your permission before sending third-party marketing material via email or text message).

You have the right to withdraw your consent (at any time) to any marketing communications sent by us. You can do so by contacting our Legal Department on: admin@naviangroup.com.

5. PURPOSE FOR USING PERSONAL DATA:

We have set out below - in a table format - a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Note that we may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data.

6. MARKETING:

We strive to provide you with alternative choices regarding certain personal data uses, particularly around marketing and advertising.

6.1 Promotional Offers

We may use your identity, contact, technical, usage and profile data to form a view on what we think you may want or need (or what may be of interest to you). This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if you have (1) opted for this, or (2) have purchased goods/services from us in the past (and have not opted-out from receiving those marketing materials).

6.2 Third-Party Marketing

We will get your express opt-in consent before we share your personal data with any third-party marketing purposes.

6.3 Opting Out

You can contact us (or any third-parties) to stop sending you marketing communications by emailing us on: admin@naviangroup.com. You can also do this by following the ‘opt-out links’ in the footer of any marketing communication sent to you.
When you opt-out to receiving marketing communications from us; please note that this will not apply to your personal data provided to us, as a result of a service purchase, warranty registration, service experience or other transaction

6.4 Cookies

You can set your browser to refuse all, or some browser cookies (alternatively alerting you when websites access your cookies).
If you disable or refuse cookies; please note that part(s) of this website may become inaccessible or not function properly. For more information about the cookies we use, please see our cookie policy.

6.5 Change of Purpose

We will only use your personal data for the purpose of collecting it, unless we reasonably consider that we need this data for another reason (that’s compatible with the original purpose).
If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us on: admin@naviangroup.com

If we need to use your personal data for an unrelated purpose, we will notify you in advance and inform you on the legal basis which allows us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

7. DISCLOSURE OF PERSONAL DATA:

We may share your personal data with the highlighted parties set out below. This relates to the purposes stated in Section Five (5):

Internal Third-Parties
External Third-Parties
Third-Parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.

We require all third-parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes. We have only permitted them to process your personal data for specified purposes and in accordance with our instructions.

8. INTERNATIONAL TRANSFERS:

We share your personal data within our company group in order to carry out the activities specified within this policy. This involves transferring your data outside the European Economic Area (EEA).

Some of our external third-parties are based outside the EEA, therefore the processing of your personal data will involve a transfer of data outside the EEA.

Whenever we transfer your personal data outside the EEA; we ensure a degree of protection is provided by ensuring at least one of the following safeguards are implemented:

We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data, by the European Commission. For further details, see European Commission: Adequacy of the protection of personal data in non-EU countries.
Where we use certain service providers; we may use specific contracts approved by the European Commission, which give personal data the same protection it has in Europe. For further details, see European Commission: Model contracts for the transfer of personal data to third countries.
Where we use providers based in the US; we may transfer data to them if they are part of the Privacy Shield which requires them to provide similar protection to personal data shared between Europe and the US. For further details, see European Commission: EU-US Privacy Shield.

Please don’t hesitate to contact our Legal Department if you want further information on the specific mechanisms used by us when transferring your personal data, out of the EEA. Email Address: admin@naviangroup.com

9. DATA SECURITY:

We are committed to protecting our users’ personal data.

We have put in place appropriate security measures to help protect your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed (however please note that no system is ever completely secure).

In addition, we limit access to your personal data to employees, agents, contractors and other third parties who have a business need to know.

They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have put in place procedures to deal with any suspected personal data breach and will notify you (and any applicable regulator) of a breach where we are legally required to do so.

10. DATA RETENTION:

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for (including the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements).
We may retain your personal data for a longer period, in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the following:

The amount
Nature and sensitivity of the personal data
The potential risk of harm from unauthorised use or disclosure of your personal data
The purposes for which we process your personal data and whether we can achieve those purposes through other means
Applicable legal, regulatory, tax, accounting or other requirements.

In some circumstance, you may ask us to delete your data. Please see Section 11 for more information regarding this.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

11. YOUR LEGAL RIGHTS:

Under certain circumstances, you have rights under Data Protection laws in relation to your personal data.
Please see Section 12 for more information regarding this.
If you wish to exercise any of the rights set out above, please contact us on: admin@naviangroup.com.

11.1 No Fee Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

11.2 Information Required

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also need to contact you to ask you for further information in relation to your request to speed up our response.

11.3 Response Time

We try to respond to all legitimate requests within one month. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

12. GLOSSARY:

Lawful Basis

Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best service/product and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
Comply with a legal obligation means processing your personal data where it is necessary for compliance with a legal obligation that we are subject to.

Third Parties

Internal Third PartiesOther companies in our group who provide IT and system administration services and undertake leadership reporting.
External Third PartiesService providers (acting as processors) who provide IT and system administration services, as well as Marketing tools such as Google, etc.Professional advisers (acting as processors or joint controllers) including lawyers, bankers, auditors and insurers who provide consultancy, banking, legal, insurance and accounting services.HM Revenue & Customs, regulators and other authorities acting as processors or joint controllers who require reporting of processing activities in certain circumstances.

Your Legal Rights: You have the right to:

Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected (though we may need to verify the accuracy of the new data you provide to us).
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: If you want us to establish the data's accuracy. Where our use of the data is unlawful but you do not want us to erase it. Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Terms of use

Please read the below Terms of Use (also considered as Terms and Conditions) carefully before engaging with our website.

1. WHAT IS INCLUDED WITHIN THESE TERMS AND CONDITIONS/ TERMS OF USE?

Thank you for choosing Navian Group Limited (‘Navian Group’, ‘Us’, ‘We’, ‘Our’).

These Terms are regarded as the Rules when using our website: www.naviangroup.com ('our website').

2. COMPANY DETAILS:

Our website is operated by Navian Group: a private limited company.

Our registered office can be located at: c/o KG10, Kungsgatan 8 , Stockholm, 111 43, SE

If you have any questions concerning these Terms of Use / Terms and Conditions, please do not hesitate to contact us by:

Navigating to the Contact section of our website, or
Contacting our Customer Service department on: admin@naviangroup.com

3. BY USING OUR WEBSITE, YOU ACCEPT THESE TERMS:

By using our website, you accept to agree and comply with the Terms of Use presented to you in this privacy policy.

If you do not agree to these Terms and Conditions, you may not engage/use our website any further.

4. ADDITIONAL TERMS:

These additional terms (which also apply to the use of our website), are our:

5. ADJUSTMENTS TO THESE TERMS:

We may amend, change or update these Terms and Conditions on our website from time-to-time.

We do this to reflect latest changes to our service, our users' needs and our own business priorities.

Whenever you revisit our website, please refer back to these Terms of Use to ensure no latest adjustments are missed.

6. WE MAY SUSPEND OR WITHDRAW OUR WEBSITE:

Our website has been made available for you to use free-of-charge, however we will receive commission from transactions made through our website, in the near future.

We cannot guarantee that our website (or any content on it), will be constantly available or uninterrupted.

We may suspend, withdraw or restrict the availability of all (or any parts) of our website for business and operational purposes.

We will try our best to give reasonable notice of any suspension or withdrawal.

You are responsible for ensuring all persons who access our website through your internet connection, are aware of these Terms and Conditions/ Terms of Use as well as additional Terms highlighted in Section Four (4).

7. PROTECTING ACCOUNT DETAILS:

If you choose, or are provided with any user identification code/password or alternative means of information relating to security purposes; you are obliged to treat this information as confidential. Under no circumstance can you disclose this information to a third party source.

We hold the right to disable any user identification code/password (whether chosen by you or allocated by us), at any time.

This will only take place if in our reasoning, you have failed to comply with any of the provisions highlighted to you within these Terms and Conditions.

If you know of, or suspect any person other than yourself who knows your identification code/password, please notify us immediately by contacting our Customer Service department on: admin@naviangroup.com

8. THE USE OF CONTENT FROM OUR WEBSITE:

We own the license to intellectual property rights, for our website. This includes all information and content found available on our website, databases operated by us, any proprietary software utilised by us and the actual source code itself.

You may print copies of downloaded extracts or page(s) from our website for your personal use, as well as drawing the attention of others to content posted on our website.

It is prohibited to:

Modify any information/content found off the materials you have printed or downloaded from our website, and
Use any illustrations, photographs, videos/audio sequences or any other graphics, without its accompanying text.

Our status (and that of any identified contributor) act as the authors of the content found on our website, and must always be acknowledged if used.

You cannot use any part of the content on our website for commercial purposes without obtaining a license/consent to do so from us, or our trusted licensors.

If you print, copy or download any part of our website in breach of the Terms highlighted here, your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have obtained/made.

9. DISCLAIMER AND LIABILITY:

The content made available on our website is provided for general informational purposes only. It is not published to give advice in any form and people acting on this content, do so at their free will.

We suggest obtaining advice from a specialist or a professional before acting on content acquired from our website.

Although we make reasonable efforts to update the content made available on our website, we make no representations, warranties or guarantees (whether expressed or implied) that the content on our website is accurate, complete or up-to-date.

10. INTERNAL AND EXTERNAL AFFILIATIONS:

Our website contains links to other website and resources provided by third parties. These links are provided for general informational purposes only.

Any content obtained from websites linked to our website, cannot be affiliated as us. We have no control over what content the third party resources provide.

Linking to the Home Page of our website is allowed, provided you do so in a way that is fair, legal and does not damage our reputation.

You cannot establish/use a link in such a way as to suggest any form of association, approval or endorsement on our part if none exists.

Our website may not be framed onto any other website, nor may it be linked to any part of our website, other than the Home Page.

We reserve the right to withdraw linking permissions without notice.

If you wish to link to content on our website that doesn’t meet the above requirements, please contact our Customer Service department on: admin@naviangroup.com.

11. USER GENERATED CONTENT:

Our website may include information and material uploaded by other users of our website (including bulletin boards and chat rooms). This information and materials provided here, have not been verified or approved by us. The views expressed by other users of our website, do not represent our views or values.

All property information displayed is acquired from third party sources and we will not accept any responsibility for their accuracy.

It is the responsibility of prospective buyer and seller to ensure the accuracy of the property information displayed.

Agents are responsible for the accuracy and integrity of property information provided on our website.

12. COMPLAINTS AND PROCEDURES:

If you wish to complain about specific content, please contact our Customer Service department on: admin@naviangroup.com.

13. LOSS OR DAMAGE:

If you are using our website to conduct business, take note that we exclude all implied conditions, warranties, representations or other-terms that may apply to our website and the content on it.

We will not be liable for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or in connection with: (1) incapability to use our website, or (2) reliant on any content displayed on our website.

In particular, we will not be held liable for:

Loss of profits, sales, business or revenue,
Business interruption,
Loss of predicted savings,
Loss of business opportunities or reputation,
Any indirect or resulting in loss or damage.

If you are using our website as a consumer; please note that we provide our website for domestic and private use. By using our website, you agree to our Terms by not using our website for any commercial or business purposes. We have no liability to you for any loss of profit, loss of business, business interruption or loss of business opportunity.

Whether you are a consumer or a business user to our website, take note of the following:

We do not exclude or limit (in any way) our liability to you where it would be unlawful do to so. This included liability for death or personal injury caused by our negligence (or the negligence of our employees, agents or subcontracts) as well as for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any services to you. This is highlighted in our Terms and Conditions of supply.

14. USE OF PERSONAL INFORMATION:

Please make reference to our Privacy Policy for further information regarding this.

15. UPLOADING CONTENT TO OUR WEBSITE:

When uploading content to our website (or making contact with other users on our website), please take note that you accept to comply with the standards highlighted within this document /

Terms of Use.

Failing to adhere to these standards means you will be held responsible for any loss or damage we have suffered, as a result of your breach of warranty.

Any content you upload to our website will be considered as non-confidential and non-proprietary. You retain all ownership rights for your contact, but you are required to grant us (and other users of our website) a limited license to use, story, copy and distribute to third party sources.

We have the right to disclose your identity to any third parties who claim your content posted to our website, constitutes a violation of their intellectual property rights, or their right to privacy.

We have the right to remove any posts you have made available on our website, if in our opinion, your post does not comply with our standards.

You are solely responsible for sourcing and backing up your own content.

When uploading content or posting on our website, you grant us the following rights to use that content:

Licenses granted to us, the owner of the Navian Group website
Licenses granted to other users of the website (or third parties)

16. VIRUSES AND HARMFUL SOFTWARE

We cannot guarantee that our website will be secure or free from bugs and other viruses.

You as a user to our website are responsible for configuring your device, information technology, computer programs and other platforms when accessing our website.

We recommend you to use your own virus protection software.

You may not abuse our website by knowingly hosting malicious software such as viruses, worms, logic bombs, trojans or any other software that is harmful onto our website.

You cannot gain unauthorised login access to: (1) our website, (2) the server(s) on which our website is hosted and stored, or (3) other computers or databases connected to our website.

You will not attack our website by means of a denial-of-service attack, or a distributed denial-of-service attack.

By breaching these provisions, you would be committing a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will fully co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.

17. GOVERNING LAW

If you are a consumer, please take note that these Terms and Conditions, the subject matters and formation, are governed by Swedish Law.

You as a user of our website and us as the platform, both agree that the courts of Sweden will have exclusive jurisdiction.

If you are a business, please take note that these Terms and Conditions, the subject matters and formation (and any non-contractual disputes or claims) are governed by Swedish Law.

You as a user of our website and us as the platform, both agree to the exclusive jurisdiction of the courts of Swedish law.

18. INTELLECTUAL PROPERTY

Navian Group is a registered trademark.

These trademarks cannot be used without our approval/consent (unless they’re being used in conjunction with the material you are using as permitted in The Use of Content from our Website).